MR
Mel R

1 reviews | Active since Mar 2009

05 Sept 2023, 12:37

Impossible to unsubscribe from their emails

After several promises from them that I would be unsubscribed from their mails, just wait a month or so, and the mails start coming in again. Nothing will happen with this complaint. I will get empty words (hot air) and next month we will start this all over again. Don't bother calling me. Tired of your excuses! "We want to hear from you! At Fidelity ADT we are always striving to do better, so we would love to hear from our customers. By giving us your feedback, you stand the chance to win 3 months free services! The survey will take about 4 minutes to complete. Please click on the button below to complete our short survey."

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Replies (2)
Fidelity Security Services
Fidelity Security Services's reply05 Sept 2023, 15:45
Official
Dear Mel 

We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt
 
 
Fidelity Security Services
Fidelity Security Services's reply05 Sept 2023, 15:49
Official
Dear Mel 

We will adhere to your request not to call you, but will follow up on this and will get your information removed.  

Our sincere apologies once again for any inconvenience caused.

Kind Regards 
Fidelity-Adt