SB
Sha B

1 reviews | Active since Sept 2024

03 Sept 2024, 10:26

Horrible service rude agents

Horrible service

Rude customer service agents. Requested a manager and agent placed me on a 15 minute hold and dropped the call.

Been on the call for 2 hours but still they can’t solve a easy query,

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply03 Sept 2024, 10:36
Official
Dear Sha B
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-Adt