FM
Fanele M
1 reviews | Active since Aug 2012
09 Sept 2025, 15:40
Horrible security company.
Horrible security company. Their call centre is a turfing centre, you call them with a simple query and you will be told about 5 other departments that YOU as the client need to be speaking to. I have been paying for two alarm systems at two houses that both don’t work and NOBODY at the call centre knows who must solve my issue. They are very quick with new contracts though.
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Fidelity Security Services's replyOfficial
10 Sept 2025, 10:37Dear Fanele Mdletshe We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Best regards,
Fidelity Security Services's reply10 Sept 2025, 10:37
Official
Dear Fanele Mdletshe We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Best regards,