Horrible people

Item: Fidelity Security Services
Rating: 1
Author: Thakhani R

The worst service EVER!!! They want to charge me for a consultation fee I was NOT informed about. I disputed it in writing. But now they send me an sms saying they will go ahead and charge me anyways. I mean, what must happen now. I am so disappointed. Annoyed. And dissatisfied.

I called in to verbally dispute as well. Asked for my contract and I was told someone will call me but nothing.

WOW!! DO NOT CHARGE ME FOR THINGS I DO NOT KNOW AND DID NOT AGREE TO.

Helpful (0)

Replies (2)

Fidelity Security Services's replyOfficial

23 Jan 2023, 17:09

Dear Thakhani Erica R

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt

Fidelity Security Services's reply23 Jan 2023, 17:09

Official

Dear Thakhani Erica R

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt

Fidelity Security Services's replyOfficial

22 Feb 2023, 09:34

Dear Thakhani Erica

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt

Fidelity Security Services's reply22 Feb 2023, 09:34

Official

Dear Thakhani Erica

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt