DK
David K
1 reviews | Active since Mar 2019
03 May 2022, 13:04
Home Alarm
I notified them to cancel my contract and requested them not to renew the radio license. My account was debited with both an extra month's rental as well as the radio yearly fee. After numerous attempts to get a refund. I've tried to escalate the issue but do not get a response. I have purchased a new home and will not be considering them as a provider
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Fidelity Security Services's replyOfficial
04 May 2022, 08:18We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for action. Should you require any further assistance, please do not hesitate to contact us directly at ***.
Best regards,
Fidelity Security Services's reply04 May 2022, 08:18
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for action. Should you require any further assistance, please do not hesitate to contact us directly at ***.
Best regards,