sW
sarel W
1 reviews | Active since Jun 2014
23 Apr 2023, 19:01
Fidelity tracker a waste of money
Dont even think to get a tracker from them. Im struggling 3 months now to transfer a tracker from my details to a other person. The car has been sold and the new owner want to take it other but fidelity just dont do it so every month i pay for something I don’t have and if i want to cancel they tell me i must pay R2000 what a joke. Really bad service if any service
Helpful (0)
Replies (5)0
Replies (5)
Fidelity Security Services's replyOfficial
24 Apr 2023, 12:58Dear Sarel Van Wyk
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Fidelity Security Services's reply24 Apr 2023, 12:58
Official
Dear Sarel Van Wyk
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
sW
sarel W's updateReviewer Update
03 May 2023, 13:572 weeks later and still no contact
Im trying 3 months now to take the Cartrack of my name. And the new owner is still waiting for them to contact her.
Really so disappointed that nobody does there work anymore
Im trying 3 months now to take the Cartrack of my name. And the new owner is still waiting for them to contact her.
Really so disappointed that nobody does there work anymore
sW
sarel W's update03 May 2023, 13:57
Reviewer Update
2 weeks later and still no contact
Im trying 3 months now to take the Cartrack of my name. And the new owner is still waiting for them to contact her.
Really so disappointed that nobody does there work anymore
Im trying 3 months now to take the Cartrack of my name. And the new owner is still waiting for them to contact her.
Really so disappointed that nobody does there work anymore
Fidelity Security Services's replyOfficial
03 May 2023, 15:27Dear Sarel VW
We apologise for the delayed response to your query/complaint. We will escalate this to the relevant department and you will be contacted by our Social Media Officer, as soon as possible, to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. We will escalate this to the relevant department and you will be contacted by our Social Media Officer, as soon as possible, to discuss further.
Kind regards
Fidelity-Adt
Fidelity Security Services's reply03 May 2023, 15:27
Official
Dear Sarel VW
We apologise for the delayed response to your query/complaint. We will escalate this to the relevant department and you will be contacted by our Social Media Officer, as soon as possible, to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. We will escalate this to the relevant department and you will be contacted by our Social Media Officer, as soon as possible, to discuss further.
Kind regards
Fidelity-Adt
sW
sarel W's updateReviewer Update
03 May 2023, 15:31Thanks has been done
sW
sarel W's update03 May 2023, 15:31
Reviewer Update
Thanks has been done
Fidelity Security Services's replyOfficial
03 May 2023, 15:53Dear Sarel VW
It's only a pleasure.
Kind Regards
Fidelity-Adt
It's only a pleasure.
Kind Regards
Fidelity-Adt
Fidelity Security Services's reply03 May 2023, 15:53
Official
Dear Sarel VW
It's only a pleasure.
Kind Regards
Fidelity-Adt
It's only a pleasure.
Kind Regards
Fidelity-Adt