MM
Mmabatho M

1 reviews | Active since Sept 2021

06 Sept 2021, 08:19

FIDELITY SECURE DRIVE

Hi Pieter , im not happy customer at all, I've joined tracker with Fidelity: Secure drive company, I got stucked twice this year , but they've never called to ask why im I stucked or rather I'm I aware that my car is a certain area at a certain time, When I took the initiative to call them they told me that according to their records my car is in Chloorkpo Tembisa Gauteng, and if I want them to come and assist me they will charge me by kilometers from Gauteng to Limpopo. When I joined the tracker they told me that whenever im stucked they will come and assist me at no giving cost.

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply07 Sept 2021, 10:52
Official
We serve to confirm receipt of your comments and have escalated the matter through for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.