*********** Fidelity Employees

Today I was humiliated by a retail services division field officer of Fidelity Security Services at Clicks Group's Clicks at Mabopane Square Shopping centre after she had accused me of *****ing. I was on my way to withdraw cash at Capitec, but I arrived at a time when Cash Services division of Fidelity Security group was busy doing their routine work which meant I could not use the ATM at the given time, I therefore went to Clicks to check out prices because I needed body lotion in the meantime the Cash Services Security Officers do their work. A price banner promoting an item for sale fell and I struggled to out it back and I knelt to read the prices behind the banner. Instead of greeting me, welcoming me, and asking if I needed assistance, they accused me of stuffing lotion in my crotch, without Footage evidence and without the RFID tag alarms by the exit doors going off. I posed no sense of suspicion as I purchased medicine and toiletries on Special at Clicks for R600 at least 4 times a year. She failed her PSIRA Grade C competency upon the merit wherein she is hired to execute and administer. She failed to identify the Threat, analyze the situation, and deal with it professionally. even if I had ****** the items, there is no proper protocol that was adhered to. No CCTV Footage, no witness, no alarms and absolutely no evidence at all which deems me to open a case of defamation of character. I am an upstanding, moral, resolute and a well respected member of the Mabopane Community. I will not have my image and trust to my brand tarnished by the likes of the *********** individuals hired by Fidelity who fail to live up to the values of their employer. What will my clients say when they hear that I was shoplifting at Clicks? And I told them that I was a shareholder of Clicks and they laughed at me!