Fidelity charging R1000 for 5 min not asking to move vehicle

Ferdie Langeveld the manager of the Boardwalk demanded R1000 for being 10 min in Checkers. My daughter was in the car and they did not ask her to move the vehicle. A R1000 for 15 min in shop. Its rediculous. They clamped the car. Why didnt Mkeletso ask my daughter to move like he did with the rest of other drivers. Shame on them. Im disgusted in their sevice. Trieting me as a ********.