Fidelity Cash
Fidelity Cash vehicle hit our vehicle on the rear on the 10th of August and they are refusing to fix it. The manager Charl Potgieter called us and asked for pictures of the damage and never got back to us. They are refusing to give us details of their insurance company, we have been calling their offices and head offices with no help
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Replies (4)0
Replies (4)
Fidelity Security Services's replyOfficial
21 Nov 2022, 12:45Dear Duduzile M
We apologise for the inconvenience caused. You will be contacted by our Fidelity Cash in Transit Manager as soon as possible to discuss further..Kind RegardsFidelity-Adt
We apologise for the inconvenience caused. You will be contacted by our Fidelity Cash in Transit Manager as soon as possible to discuss further..Kind RegardsFidelity-Adt
Best regards,
Fidelity Security Services's reply21 Nov 2022, 12:45
Official
Dear Duduzile M
We apologise for the inconvenience caused. You will be contacted by our Fidelity Cash in Transit Manager as soon as possible to discuss further..Kind RegardsFidelity-Adt
We apologise for the inconvenience caused. You will be contacted by our Fidelity Cash in Transit Manager as soon as possible to discuss further..Kind RegardsFidelity-Adt
Best regards,
's updateReviewer Update
24 Jan 2023, 11:33Hi There
There has been a long delay with the claim Fidelity side. Insurance is waiting for excess to be paid since before Jan 12
Been calling and emailing with no success. Please expedite
There has been a long delay with the claim Fidelity side. Insurance is waiting for excess to be paid since before Jan 12
Been calling and emailing with no success. Please expedite
's update24 Jan 2023, 11:33
Reviewer Update
Hi There
There has been a long delay with the claim Fidelity side. Insurance is waiting for excess to be paid since before Jan 12
Been calling and emailing with no success. Please expedite
There has been a long delay with the claim Fidelity side. Insurance is waiting for excess to be paid since before Jan 12
Been calling and emailing with no success. Please expedite
Fidelity Security Services's replyOfficial
24 Jan 2023, 12:13Dear Duduzile M
We apologise for the inconvenience caused. This has been escalated to our Claims Department and someone will be in contact shortly..Kind RegardsFidelity-Adt
We apologise for the inconvenience caused. This has been escalated to our Claims Department and someone will be in contact shortly..Kind RegardsFidelity-Adt
Best regards,
Fidelity Security Services's reply24 Jan 2023, 12:13
Official
Dear Duduzile M
We apologise for the inconvenience caused. This has been escalated to our Claims Department and someone will be in contact shortly..Kind RegardsFidelity-Adt
We apologise for the inconvenience caused. This has been escalated to our Claims Department and someone will be in contact shortly..Kind RegardsFidelity-Adt
Best regards,
's updateReviewer Update
25 Jan 2023, 14:41Hi, still waiting for someone to be in contact. This claim is almost 6months now
's update25 Jan 2023, 14:41
Reviewer Update
Hi, still waiting for someone to be in contact. This claim is almost 6months now