Fidelity ADT: The WORST security company by far.

Today I received a phone call from Fidelity ADT to inform me that due to the acquisition of National security by Fidelity ADT, I am now automatically under contract with them since 1 August 2022. Then I was informed that the new radio link which was installed on 20 July 2022 at a cost or R609 would no longer work and must be replaced. Therefore, it was only functional for 10 days, and I have had no security service for another 10 days. Attempts to get any form of clarification has been a waste of time.