Fidelity ADT - Shameful Service

Greetings, Am currently being forced to pay for a battery change on an alarm system I am renting from Fidelity ADT. Bought my second house (house in question) in 2021, due to good service from my previous house - bought 2011 (installed ADT just after I bought in 2011 September). The 2011 house system in now mine, ADT just monitoring the alarm status. I have never changed batteries In over 12 years in the Old house. Now batteries are just being changed in my new house and the fee (R1000-00) for changing just Shoved down on me without any discussion or getting consent from myself. There was no indication that I will rent the system of which I will be responsible for maintenance. This means I will be rebuilding the system as and when ADT feels fit. I will be paying for parts changes as and when ADT feels fit.

I have canceled my contracts with immediate effect. Fidelity ADT are not customer friendly.

AGRIEVED CUSTOMER MAANDA BRIAN RAMATHAGA ***