TM
Tshepo M
1 reviews | Active since Mar 2009
15 Jul 2025, 13:36
Fidelity ADT refusing to repay my deposit money.
I overpaid for the work done by the technician. Rather than sending R1147.70, I sent R11477.00. They promised to return the money as soon as it appeared when I called Fidelity ADT accounts. I've been following up to get a refund, but nobody is answering my calls or emails. Help, please.
Helpful (0)
Replies (3)0
Replies (3)
Fidelity Security Services's replyOfficial
15 Jul 2025, 13:52Dear Tshepo Masigo
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-Adt
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-Adt
Fidelity Security Services's reply15 Jul 2025, 13:52
Official
Dear Tshepo Masigo
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-Adt
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-Adt
TM
Tshepo M's updateReviewer Update
15 Jul 2025, 13:59Thank you.
TM
Tshepo M's update15 Jul 2025, 13:59
Reviewer Update
Thank you.
TM
Tshepo M's updateReviewer Update
18 Jul 2025, 22:54Good day Fidelity-Adt,
You said someone would give me a call to help with my refund. I have not received my money back as of yet. I sent numerous emails and no one responds.
If the service provider I've been with for more than ten years is this *********, I think the NCC is the next step.
Kind Regards
Tshepo Masigo
You said someone would give me a call to help with my refund. I have not received my money back as of yet. I sent numerous emails and no one responds.
If the service provider I've been with for more than ten years is this *********, I think the NCC is the next step.
Kind Regards
Tshepo Masigo
TM
Tshepo M's update18 Jul 2025, 22:54
Reviewer Update
Good day Fidelity-Adt,
You said someone would give me a call to help with my refund. I have not received my money back as of yet. I sent numerous emails and no one responds.
If the service provider I've been with for more than ten years is this *********, I think the NCC is the next step.
Kind Regards
Tshepo Masigo
You said someone would give me a call to help with my refund. I have not received my money back as of yet. I sent numerous emails and no one responds.
If the service provider I've been with for more than ten years is this *********, I think the NCC is the next step.
Kind Regards
Tshepo Masigo