Fidelity-ADT just make promises but does NOT keep them

This is the 3rd time I'm writing this review I was stopped at a roadblock and told that there are outstanding fines on a company vehicle I drove from the latter part of 2019 until I went on pension end July 2021. I contacted Chantal Parkin at Fidelity, and she was EXTREMELY rude to me, stating that its MY problem, not the company's. I then went to the company premises, spoke to Shivern Rooplall at HR, was promised that he would sort it out and now, 4 weeks later, NOTHING has been done about THEIR problem. I do not work there anymore since July 2021, but its MY problem Should anybody trust such a company?