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alviro R
1 reviews | Active since Oct 2015
27 Jul 2020, 21:45
Fidelity ADT at it again
Sonthe fedility ADT.nightmare contunues... from owing +- R1320 in Feb 2020 when I cancelled.my expired contract with ADT, to the point where ADT deducts +- R2300 from.my account.'.today.. so why the extra charges.... you debt my account without.making prior arrangement... ep. during this time of Covid..when the only income I receive is UIf ....wow... I'm so disappointed.
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Replies (3)
Fidelity Security Services's replyOfficial
28 Jul 2020, 08:07We serve to confirm receipt of your enquiry and have escalated such through for investigation and feedback. Should you require any further assistance, please liaise with us directly at ***.
Fidelity Security Services's reply28 Jul 2020, 08:07
Official
We serve to confirm receipt of your enquiry and have escalated such through for investigation and feedback. Should you require any further assistance, please liaise with us directly at ***.
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alviro R's updateReviewer Update
29 Jul 2020, 11:43hi so i received a call from ADT acknowledging they received my complaint. Natasha had to call me and day 1 still no call from Natasha, so i decided to call Her instead.... well 10min27sec and i'm still holding on....wow so much for customer service
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alviro R's update29 Jul 2020, 11:43
Reviewer Update
hi so i received a call from ADT acknowledging they received my complaint. Natasha had to call me and day 1 still no call from Natasha, so i decided to call Her instead.... well 10min27sec and i'm still holding on....wow so much for customer service
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alviro R's updateReviewer Update
10 Mar 2022, 17:35So guess whos back to haunt me after 2 years, yes ADT attorneys... After they confirmed the matter was ckksed in 2020.. The attorney asked for the cancelation emails and correspondence to be sent again and yep, i just received another demanding email... Is this ever going to be sorted... Or do you need me to come and update your systems for you.. Because this is harassment.
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alviro R's update10 Mar 2022, 17:35
Reviewer Update
So guess whos back to haunt me after 2 years, yes ADT attorneys... After they confirmed the matter was ckksed in 2020.. The attorney asked for the cancelation emails and correspondence to be sent again and yep, i just received another demanding email... Is this ever going to be sorted... Or do you need me to come and update your systems for you.. Because this is harassment.