EP
Eileen P

1 reviews | Active since Mar 2021

10 Dec 2022, 05:21

Fidelity ADT

I have been a customer for many years and over those years service has dropped drastically.I have not seen a patrol vehicle in months. My alarm is "dead", phoned technical services on 5th December and they cannot send a technician until the 14th December. A promise of "escalating to the co-ordinator" for an out of hours technician,but nothing!! Daily phone calls do not help.

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply12 Dec 2022, 16:22
Official
Dear Eileen P 

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.      
Kind regards
Fidelity-Adt