EP
Eileen P
1 reviews | Active since Mar 2021
10 Dec 2022, 05:21
Fidelity ADT
I have been a customer for many years and over those years service has dropped drastically.I have not seen a patrol vehicle in months. My alarm is "dead", phoned technical services on 5th December and they cannot send a technician until the 14th December. A promise of "escalating to the co-ordinator" for an out of hours technician,but nothing!! Daily phone calls do not help.
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Replies (1)Fidelity Security Services's replyOfficial
12 Dec 2022, 16:22Dear Eileen P
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Fidelity Security Services's reply12 Dec 2022, 16:22
Official
Dear Eileen P
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
