Fidelity ADT

I have written two reviews re a non functioning alarm system.I had to get cross with people,I didn't know what else to do. This morning my system has been fixed,and tonight I shall sleep peacefully.!! Big "thankyou" to the people who listened to my complaint.First to the Technical Call Centre people ; to Jane,a Supervisor in that dept.To all in the Monitoring Centre,who have patiently phoned every time a "phantom panic notification" was received.To Dudu,a Manager there who escalated the problem.To Charles in Credit Control,who phoned me.To the Consultant in Customer Care who phoned me to find out my problem.To Norman;Khutso and Michael,the Technicians who worked on the system.To Elwyn Arendse,the Technical Manager who spent the morning with Michael,the Technician.Elwyn listened patiently to me.To Chris Diederichs,Branch Manager,who called round this morning to make sure all was going well. I hope I have not forgotten anyone,my apologies if I have. Thankyou for fixing my alarm system,it is much appreciated by this old lady !!Wishing everyone a happy Christmas.