OS
Owen S
1 reviews | Active since Aug 2010
24 Aug 2020, 12:26
Extremely slow response and dont care attitude from Fedility
A fedilty van bumbed my car on the 26th of March 2020. On admission the fedility driver was wrong. I have followed all fedility procedures on laying a claim against them. Now I am told they are still waiting for a driver to sign an AOD. Their internal process which is really annoying and I dont have to understand it. I have done everything up to now and nothing is happening on their side. Pathetic service to say the list. My claim number AC21007.
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Fidelity Security Services's replyOfficial
24 Aug 2020, 12:45We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for action. Should you require any further assistance, please do not hesitate to contact us directly at ***.
Fidelity Security Services's reply24 Aug 2020, 12:45
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for action. Should you require any further assistance, please do not hesitate to contact us directly at ***.