EXTREMELY FRUSTRATED CUSTOMER

I wrote a review on the 8th February 2024 about bad service in the Finance department regarding my statement, to date this issue has NOT been sorted. Every month i get my statement i call and email. I really don't know what more i am supposed to do to get my account in order, it is pathetic an on going issue from October and they are unable to correct a statement FRUSTRATING IS AN UNDER STATEMENT.