NM
Neville M

1 reviews | Active since Dec 2009

23 Jan 2023, 11:30

Exorbitant Increase in premium, Terrible service response

I received an increase letter last week with a 64.25 % increase in premium, which is shocking by anyone's standard ... what is worse is that after soliciting a response to this ridiculous increase, no one bothers to get back to me ....

not the 1st time I have had issues with the company in terms for admin etc .... Terrible service ...

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply23 Jan 2023, 17:21
Official
Dear Neville M

We were advised that you have already been assisted by one of our Customer Services agent today.  The concerns has been addressed and resolved amicably.

Kind Regards  
Fidelity-Adt