BS
Berlinda S

1 reviews | Active since Mar 2025

14 Apr 2025, 08:24

Dissatisfactory Service!

At 2:00 AM on 13 April 2025, our church — Flames of Fire Ministries in Zakariyya Park — was ****** for the 4th time this year because of ADT's awful service.

We are heartbroken and afraid as this is our sanctuary. Our safe place.

But despite trusting your security service, you responded as if you were waiting for the ******s to come and take everything before showing up — even though the alarm was triggered countless times.

Our church is more than a building — it’s been a pillar of hope, helping and uplifting the community in their time of need, especially children and the youth.

We are devastated, and we demand accountability.

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply14 Apr 2025, 12:47
Official
 Dear Berlinda Sifundo  We take note of your complaint. We will fully investigate this matter and have escalated the issue to higher management. A senior person will contact you to discuss further.    Kind regards  Fidelity-ADT