Disgusting behavior
<p>Ive never experienced such disgusting behaviour from a so called supervisor. It seems that Joe Williams who is based at the Cedar Creek Estate is at the beck and call of certain indvidiuals when it comes to issuing compliance notices. How this individual has the authority to issue penalties is beyond me. As a supervisor, surely there should be some protocol to follow when issuing fines. </p> <p>On the 19th December I was issued a fine to the value ot R1000 for children riding bikes on an open ground of our estate. Joe Williams was not on site, nor were any complaints reported. Joe is obviously at the beck and call or certiain individuals who werent even in the estate at the time the children were playing on the open grounds.</p> <p>Thank you for the lovely present Joe</p>
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Fidelity Security Services's replyOfficial
10 Jan 2017, 09:17Good day,
We serve to confirm receipt of your communication and have escalated such through to the relevant department for urgent investigation and feedback.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Customer Care
Best regards,
Fidelity Security Services's reply10 Jan 2017, 09:17
Official
Good day,
We serve to confirm receipt of your communication and have escalated such through to the relevant department for urgent investigation and feedback.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Customer Care
Best regards,
's updateReviewer Update
12 Apr 2017, 09:34I`m not surprised that I am yet to receive a response from anyone at Fidelity, their customer care dept is as useless as their employees.
's update12 Apr 2017, 09:34
Reviewer Update
I`m not surprised that I am yet to receive a response from anyone at Fidelity, their customer care dept is as useless as their employees.
Fidelity Security Services's replyOfficial
12 Apr 2017, 10:31Good day, the matter was escalated. We will follow up regarding feedback and do not hesitate to liaise with us through ***. Regards
Best regards,
Fidelity Security Services's reply12 Apr 2017, 10:31
Official
Good day, the matter was escalated. We will follow up regarding feedback and do not hesitate to liaise with us through ***. Regards
Best regards,
's updateReviewer Update
09 May 2017, 09:15Almost a month later and not a single response. I think your escalator is broken... just like your company`s values and ethics. Im truly disgusted at the manner in which this complaint has been dealt and will be sharing this story with the rest of the world very soon!
's update09 May 2017, 09:15
Reviewer Update
Almost a month later and not a single response. I think your escalator is broken... just like your company`s values and ethics. Im truly disgusted at the manner in which this complaint has been dealt and will be sharing this story with the rest of the world very soon!