Disgusted

I have been trying to cancel the "safety watch" panic buttons since December. The "sales agent" that assisted me took weeks to phone me and then took weeks to send me the cancellation papers. I sent them back the same day and yet they still have not cancelled these useless pieces of junk they call panic buttons. ADT's service has gone downhill at the rate of knots really. I am so disappointed in their service. Sadly though there is no other security company that I can change to. I will most likely get a phone call stating how "sorry" they are for not getting back to me sooner blah blah blah. Even the account is not up to date that they send me every month it says I am in arrears when they take the debit order off every month.