Disasterous financial management at accounts section.

<p>I requested a service debit and on my account to be actioned by Morena several months ago, for the reprogramming of my system that was replaced with a better one to enable your radio, this was not done. I have in January asked a lady called Jo to resumbit a debit on a payment that was reversed in January . In February I received a blank account with no information from Morena. I queried this, I then received a statement today from Morena refarding the orginal matter and as well as the current account (Feb) and a double debit for January. </p> <p>I have tried calling to speak to your finance manager who is never available as is the norm with Fidelity managers...</p> <p>So if anyone in that organisation that seems to be falling apart can get a responsible manager with some common sense to call me to sort out this mess i would be most gratefull to assist you to sort out your *********** management issue in your accounts section.</p>