Disappointing Experience at Fidelity Fourways Mall

I'm extremely disappointed with the service I received at Fidelity Fourways Mall. The staff's behavior was unacceptable, and it's clear that they discriminate based on appearance and race.

What's even more alarming is that they threatened to block my vehicle and clamp my car, which is *******. There were no signs indicating that parking was prohibited, and I had stopped in a designated bus stop due to an emergency.

The most disturbing part was the complete lack of empathy and respect shown by the staff. Instead of offering assistance or concern, they were dismissive and uninterested in listening to my explanation.

I expect a higher level of professionalism and respect from Fidelity, especially in a public setting. This experience has left a sour taste, and I would advise others to be cautious when dealing with this company.

Fidelity needs to reevaluate their staff's behavior and ensure that customers are treated with dignity and respect, regardless of their appearance or background.