Debt review

Item: Fidelity Security Services
Rating: 1
Author: Bubele M

Why you keep on deducting my money whereas you know the technical department failed to come and install the alarm. secondly why do you deduct my money knowing the Job card is showing incomplete Job. bubele makambi <***> 11:43 AM (8 minutes ago) to alwaysthere.i, alwaysthere.c, customercareinland, customercarecoastal, Lebogang Can i Open a case against you Guys ? Why did you put my name on a debt review? For an alarm you did not install. I have requested you several times to come and you failed now you closed the account while you were sending me for debt review.

Now you want to **** me the money . Hey Guys you did not provide any services. I wish south Africans can not allow you guys to their premises.

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Replies (1)

Fidelity Security Services's replyOfficial

11 Jun 2026, 07:53

Dear Bubele Makambi We apologize for only responding to the Hello Peter now. Have noticed that your concerns were discussed with you with a Customer Services agent and have been resolved amicably. All processes as discussed have been put into place. Kind Regards Fidelity-ADT

Fidelity Security Services's reply11 Jun 2026, 07:53

Official