Dangerous encounter

Item: Fidelity Security Services
Rating: 1
Author: Jackie W

After leaving a cash machine this afternoon in Brackendowns Alberton, I was going to the shop. A Fidelity van was parked. There was a guard with a gun talking to another person. There was plenty of space for me to walk between them, which I did. However, the guard moved into my way which meant that we collided. I apologized. He grabbed my arm, leaving 2 marks, and said Pasop!

Helpful (0)

Replies (3)

Fidelity Security Services's replyOfficial

02 Oct 2023, 16:21

Dear Jackie W

We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt

Best regards,

Fidelity Security Services's reply02 Oct 2023, 16:21

Official

Dear Jackie W

We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt

Best regards,

Jackie W's updateReviewer Update

02 Oct 2023, 19:11

Thank you. It is unacceptable to be grabbed by a man with a gun. As a 64 year old female in this society I was scared.

Jackie W's update02 Oct 2023, 19:11

Reviewer Update

Thank you. It is unacceptable to be grabbed by a man with a gun. As a 64 year old female in this society I was scared.

Fidelity Security Services's replyOfficial

03 Oct 2023, 12:29

Dear Jackie W

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. We have escalated your compliant again to our Head Office in JHB.

Apologies once again for any inconvenience caused. Kind regards
Fidelity-Adt

Best regards,

Fidelity Security Services's reply03 Oct 2023, 12:29

Official

Best regards,

Dangerous encounter

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