EN
Elaine N

1 reviews | Active since Sept 2022

10 Jan 2023, 14:48

Compensation

This morning my car battery was ******. I didn't receive a call from fedility when the incident happened, no warning of my car being broken into. I would like for fedility to compensate me as I installed a tracker to prevent such things.

0
Replies (4)
Fidelity Security Services
Fidelity Security Services's reply10 Jan 2023, 15:23
Official
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt
EN
Elaine N's update10 Jan 2023, 15:30
Reviewer Update
Please contact me not the social media manager. I want to be compensated.
Fidelity Security Services
Fidelity Security Services's reply10 Jan 2023, 16:52
Official
Good day,

This has been escalated to the relevant department regarding your request for compensation
You will be contacted regarding that claim shortly

Kind RegardsFidelity-Adt
EN
Elaine N's update11 Jan 2023, 15:50
Reviewer Update
Still waiting for a call from you guys. What if the car was ******? You guys don't respect customers. I'm sending an email to the company ceo