Car accident

On the 3rd of July i was involve in an accident with one of the fidelity guard trucks ... truck registration ZHG 066 GP was offloading its staff, so one of the guards opened the truck door @ the back and it slammed into my left passenger door... which left my window broken and side mirror even my door was damaged... on the 4th i went to their office to claim and Logan Pillay asked if he should fix my car with his funds... I asked him if is that how he speaks to people and he kept yelling... I called their claims department spoke to Susan Van Niekerk she told me to forward her some documents including quotation which i did... <br> From the 13-07-2015 ive been calling to find out if she received the documents all I've been told is that her email is not working and still recently i haven't heard from them.... <br> My car is the only form of transport i have and i work @ night cant use public transport... I cant report to work as i do not know how to get to work....<br> <br> Please assist as this is taking very long... I'm a single parent and i depend on this car...