BILLING

On the 6th October 2023 the I cancelled ADT account through their call Centre due to unsatisfactory service delivery, no p point of presence amid other reasons on course. To a rude awakening of unauthorized debit orders from October till date – with my credit profile now comprised too unpaid. Now it’s a pillar to post excruciating experience for ADT to update and stop harassing me daily with calls to pay what I owe NOT. Suddenly telling me that I should have completed cancellation forms which is now news to me. It is with absolute disgust and lament to express my appalling experience with ADT. I will not pay R2000 for services from October to now, not rendered it me and ADT must stop debiting my bank account.

Technically ADT is owing me for all the unpaid fees on my account , I mean they are debiting my account without my permission and that is against the law .

Can this matter be resolved ASAP