M
Marius
1 reviews | Active since Jun 2024
13 Aug 2024, 17:33
Bad service from tracking support.
My father in-law on my advice supported their tracker section and install a device in his vehicle. He got a call for problem with the device. Now getting regular calls as if they in trouble. On the 11/08/2024 we spoke to Elisabeth, on 12/08/2024 we spoke to Girly and on 13/08/2024 we spoke to Tsebo. Each time they say they will let their tech branch contact us and nothing happened. Service is poor. Will not recommend them to anybody. Will get it removed as soon as the contract expire.
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Fidelity Security Services's replyOfficial
19 Aug 2024, 10:46 Dear Marius
We apologize for only responding to the Hello Peter now. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind Regards Fidelity-ADT
We apologize for only responding to the Hello Peter now. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind Regards Fidelity-ADT
Best regards,
Fidelity Security Services's reply19 Aug 2024, 10:46
Official
Dear Marius
We apologize for only responding to the Hello Peter now. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind Regards Fidelity-ADT
We apologize for only responding to the Hello Peter now. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind Regards Fidelity-ADT
Best regards,