LD
Leon D
1 reviews | Active since Feb 2022
02 Feb 2022, 13:15
BAD SERVICE FROM ADT SECURITY
I send a formal mail yesterday to terminate my ADT service as I am relocating to the Western Cape. The debit order for my February 2022 instalment already went off my bank account on the 25th January just to be told I must pay again on the 25th February 2022 for March. March - I gave my notice as required by ADT so why pay again on the 25th February? I was placed on hold for 22 minutes without somebody being able to assist me. This is the worst experience in my existence that I am getting from ADT!!!!!
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Fidelity Security Services's replyOfficial
03 Feb 2022, 08:07We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.
Fidelity Security Services's reply03 Feb 2022, 08:07
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.