LP
Lucinda P
1 reviews | Active since Jul 2021
06 Jun 2023, 10:18
Bad service
I missed a debit order and contacted fidelity to debit my account again. They debited my account twice with double the amount that I am currently paying. I’ve sent emails and contacted them no is getting back to me as to why my account got debited twice!
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Fidelity Security Services's replyOfficial
21 Jun 2023, 11:40Dear Lucinda P
Apologies for the delay in responding to your post. We cannot seem to trace your contact details, given above on our data base.
Please provide us with the contact cell number connected to the premises when the alarm activates.
Thanking you in advance for you co-operation.
Kind Regards
Fidelity-Adt
Apologies for the delay in responding to your post. We cannot seem to trace your contact details, given above on our data base.
Please provide us with the contact cell number connected to the premises when the alarm activates.
Thanking you in advance for you co-operation.
Kind Regards
Fidelity-Adt
Fidelity Security Services's reply21 Jun 2023, 11:40
Official
Dear Lucinda P
Apologies for the delay in responding to your post. We cannot seem to trace your contact details, given above on our data base.
Please provide us with the contact cell number connected to the premises when the alarm activates.
Thanking you in advance for you co-operation.
Kind Regards
Fidelity-Adt
Apologies for the delay in responding to your post. We cannot seem to trace your contact details, given above on our data base.
Please provide us with the contact cell number connected to the premises when the alarm activates.
Thanking you in advance for you co-operation.
Kind Regards
Fidelity-Adt