SK
Samuel K

1 reviews | Active since May 2017

30 Jul 2024, 10:03

Bad service

I'm a very Angry customer about 2 weeks ago I requested a tracker unit from tracker and those guys called Me left right and center till I signed up with them Then a technician came to my house to install a tracker in the morning then after He left about two hour I drove my car then the car control unit ce off under the dashboard on the same day other wires came off as well I can't even drive my car as those wire prevents Me from driving my car now I have to Uber and bold to go work and other public transport

Honest I'm tired I need help as I've been trying to call them always when when I call someone tell Me that they will escalate or someone will call Me back . At some point I even pressed a panic button know someone will call Me of which they did and I explained and same thing happened saying they will escalate. I've sent millions of emails but no one ever responded to even since email Honestly I'm tired I just want this people to fix my carba take out there unit from my car and pay Me all the money I've spent on Uber and Bold

I've took pics attached to the emails to show them how's the car but they company takes no one serious

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply19 Aug 2024, 12:11
Official
 Dear Samuel Khunoana
 
We apologize for only responding to the Hello Peter now.  We take note of your complaint.  You will be contacted by  Senior Management  as soon as possible to discuss further.   Kind regards 
 Fidelity-ADT