AB
Antonio B
1 reviews | Active since Feb 2015
02 Feb 2015, 13:03
Authorization is taking forever
I was bumped by a Fidelity vehicle and my car was damaged. I am waiting since 13/10/2014 for my car to be fixed. The lady at claims says she is waiting for authorisation but is taking forever. Please assist.
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Fidelity Security Services's replyOfficial
03 Feb 2015, 10:25Hello Toninho10,
Good day,
We serve to confirm receipt of your inquiry and have escalated such for urgent investigation and feedback.
Regards,
Group Customer Care
Good day,
We serve to confirm receipt of your inquiry and have escalated such for urgent investigation and feedback.
Regards,
Group Customer Care
Best regards,
Fidelity Security Services's reply03 Feb 2015, 10:25
Official
Hello Toninho10,
Good day,
We serve to confirm receipt of your inquiry and have escalated such for urgent investigation and feedback.
Regards,
Group Customer Care
Good day,
We serve to confirm receipt of your inquiry and have escalated such for urgent investigation and feedback.
Regards,
Group Customer Care
Best regards,