Armed response a complete failure
20h15 on 26 September I set off my panic alarm. No call. 20h35 I set my alarm off again. Finally got a call at 20h42. Explained there were two armed men on my property. At 21h35 I still have had no response team. I eventually found their number and phoned them. The suspects are still on my property. 10 minutes later still nothing.
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Fidelity Security Services's replyOfficial
27 Sept 2023, 09:40Dear Emma H
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Best regards,
Fidelity Security Services's reply27 Sept 2023, 09:40
Official
Dear Emma H
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Best regards,