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KESHNI N

1 reviews | Active since Dec 2014

04 Nov 2022, 11:54

ADT worst service ever !

Please don’t sign up with ADT ! Service is very bad . The point of contact , technical team who assured us they will be assisting … absolutely abandoned us after we signed up ! It’s just a sales pitch to get the business . The accounts dept have blacklisted my husband .. without any communication… When we asked the guy who was assisting us , he said he will sort it out . To date he hasn’t contacted us ! And their response time is one hour if you are lucky ! We have cancelled and have found a much better company to deal with .

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply04 Nov 2022, 14:19
Official
Dear Keshni N

We take note of your allegations. Thank you for bringing these to our attention. We will fully investigate this matter and have escalated the issue to the relevant departments. You will be contacted by our Social Media Officer as soon as possible to discuss further.
 
 Kind regards
 Fidelity-Adt