ADT Security Services

Getting through to ADT Fidelity accounts department to rectify accounting errors is impossible. One is put on hold for more than twenty minutes with no reply. Proof of payment into ADT is not recognised or recorded despite POP being sent to their accounts and legal sections. Try to cancel your account - well, that has taken them three months to do and they still send me accounts for February after my account was cancelled!! If their security services are backed up by such inefficiencies in their administration then investing in them is an act in futility.