YC
Yusuf C

1 reviews | Active since Aug 2020

07 Aug 2020, 11:44

ADT - Pathetic Service

I would rate this **** company way below zero if the option was given. Absolutely terrible service!!!! After tolerating disgusting, beyond horrible service, I cancelled via phone, email, and even whatsapp. Repeated requests for a simple cancellation confirmation email are met with sweet ***ol. Harassed by calls offering 3 months free service but no acknowledgement of payment or cancellation. I've been met with nonchalance since I refused to accept their pathetic desperate attempts to retain my 3 accounts. After finally agreeing by telephone that my accounts were cancelled i STILL receive accounts from them. Obviously the cancellation is as bad as the actual client service. not a company to trust with your life, property or family.

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply08 Aug 2020, 12:57
Official
We serve to confirm receipt of your enquiry and have escalated such through for urgent investigation and feedback. Should you require any further assistance, please do not hesitate to contact us directly at ***.