1 reviews | Active since Jun 2013

11 Jun 2023, 22:37

ADT offers poor client & security service

ADT is complete ripp off in my experience. They offer poor response in the time of an emergency and their sales agents and customer services provide misleading information.Is their an Ombudsman that deals with security companies? I need to alert the ombudsman

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply21 Jun 2023, 16:27
Official
Dear Natasha N

We apologise for the delayed response to your query/complaint. You will be contacted by the Customer Services agent that dealt wit h your cancellation as soon as possible to discuss further.  
 Kind regards 
 Fidelity-Adt