HD
Hu D

1 reviews | Active since Nov 2023

07 Sept 2023, 20:26

ADT ****med me

Beware of ADT. Don't sign up for armed response with them. They are ****mers. I signed up for their armed response at a set amount of R 421,12 p/m then soon afterwards they increased the amount to R475,95 WITHOUT informing me and WITHOUT me agreeing to it. They also stopped sending me invoices then two or 3 months later they started threatening me as I are now in "arrears" on a amount I did NOT agree to. They then increased the amount again to R 533,45 without informing me again and without my permission. Beware Stay away from ADT. You will be ****med

0
Replies (2)
Fidelity Security Services
Fidelity Security Services's reply08 Sept 2023, 12:23
Official
Dear Nic Westhuizen

Thank you for bringing this to our attention.  We would like to assist you in resolving this with you.

However, in order to do this we will need your contact details with us, so that we can trace you on our database, to have a look at what happened on your account.  

Please provide us with you information if you wish us to attend to the above and we will escalate your enquiry to the correct department to call you to further discuss.

Kind Regards
Fidelity-Adt

Best regards,

Fidelity Security Services
Fidelity Security Services's reply08 Sept 2023, 13:14
Official
Dear Nic Westhuizen

We have traced your account with the other Hello Peter complaint and will be escalating this to our Social Media team in JHB to call you to further discuss.

Kind Regards
Fidelity-Adt

Best regards,