EC
Eben C

1 reviews | Active since Aug 2020

11 Feb 2025, 09:24

ADT Fidelity Service is Pathetic.

ADT Service is pathetic.

ADT is aware that there is a problem with my alarm where it sends a Panic Signals out to them and on each time, they send an response car out.

The Call Centre Staff calls me +- 20 times a day including night times.

I have escalated this numerous times with no resolution.

All ADT is interested in, is taking your installments and not rendering a security service.

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply11 Feb 2025, 09:48
Official
Dear Eben Campher
 
We take note of your complaint.  You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind regards 
Fidelity-ADT