1 reviews | Active since May 2016

11 Jun 2020, 11:36

ADT FIDELITY SECURITY DEBITING WITHOUT AUTHORIZATION.

Last year November I app**** for an alarm and reaction security to home. It was declined but a month later I received an email that they have approved my application with certain conditions. I did not respond to that because I had decided to use another service provider. In April I was debited A PREMUIM an I contacted ADT and even send email. One of their consultant advised he will escalate and have the contract cancelled. Again in may my account was debited. I sent an email to compalin but nothing was done. ADT ARE ****** WHO DECLINE YOUR APPLICATION YET THEY DEBIT YOUR ACCOUNT. I WANT MY MONEY REVERSED AND THIS CONTRACT CANCELLED OTHERWISE THIS WILL BE REPORTED TO NCR FOR *****.

YOUR REF: TSOEU, T S D, MR (TSO00590)

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply11 Jun 2020, 13:33
Official
We serve to confirm receipt of your enquiry and have escalated such through to the relevant department for action.  Should you require any further assistance, please do not hesitate to liaise with us directly at ***.