AS
ABAD S

1 reviews | Active since Aug 2016

20 Dec 2022, 10:22

Adt customer service

I requested termination of my service from fidelity adt on the 24th November 2022 and on the 1st of December 2022 my account was over debited.. I contacted Shantal Booysen from Adt customer service and was promised a refund would be arranged for me.. To date the 20 December 2022 I have not received my refund.. I have made contact with her several times but to no joy wrt my refund... Do u treat all urls customers the same manner. Sad n disgusting service ADT

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Replies (1)
Fidelity Security Services
Fidelity Security Services's reply20 Dec 2022, 13:43
Official
Dear Abad M

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt