TC
Tman C
1 reviews | Active since Aug 2016
26 Oct 2023, 19:33
ADT customer care taking double the amount agreed on.
Very appalling customer service from your customer care. My monthly subscription was supposed to be R350 per month but your finance department are busy taking almost double the amount on my account. I have called your customer care centre a few times but no one gives a damn about my queries. I also have an sms from your centre confirming my debit order amount but you are busy taking more money from my account. Please refund or rectify this issue as soon as possible. Thank you
Helpful (0)
Replies (4)0
Replies (4)
Fidelity Security Services's replyOfficial
27 Oct 2023, 16:39Dear Timan C
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Fidelity Security Services's reply27 Oct 2023, 16:39
Official
Dear Timan C
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
TC
Tman C's updateReviewer Update
31 Oct 2023, 02:41Still waiting for someone to get back to me.
TC
Tman C's update31 Oct 2023, 02:41
Reviewer Update
Still waiting for someone to get back to me.
Fidelity Security Services's replyOfficial
31 Oct 2023, 08:55Dear Timan C
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Fidelity Security Services's reply31 Oct 2023, 08:55
Official
Dear Timan C
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Fidelity Security Services's replyOfficial
31 Oct 2023, 12:16Dear Timan C
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Fidelity Security Services's reply31 Oct 2023, 12:16
Official
Dear Timan C
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt