account debit

On September 1, 2022, I moved into my new home. Your services were utilised by the home's owner. We decided to take over the system by meeting with one of your consultants.The first month we had to pay was November, but before that, the system was down and nothing was functioning. Saying that the system is no longer in use, I called the account department to ask why I was being charged. We'll dispatch a technician. The technician arrived, completed his evaluation, and informed us that the package we wanted to use was no longer available. He'll figure out a deal and get back to me. I answered, "No, we no longer want the package," because it was too pricey. Still I continue to get billed for an inoperative system. You are damaging my credit history. I don't want your system because it has been dead for a year.