SJ
Shanna J

1 reviews | Active since Oct 2018

03 May 2025, 09:34

Accessed account with no authorization

I cancelled my service with ADT on 26 March 2025 ...... The end of this month, money was still deducted from my account even though I cancelled the debit order from my account. I emailed the consultant to ask why money was deducted on Wednesday and to date I haven't received a response.

0
Replies (1)
Fidelity Security Services
Fidelity Security Services's reply05 May 2025, 14:11
Official
Dear Shanna Jacobs
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-Adt