Unprofessional Installation

I have a problem with the way my device was installed. I can see the wiring just underneath my steering wheel, if I look inside I can see all the wiring from the tracking device, there is also something that looks like a panic button that keeps falling out. Please arrange for your technicians to come and rectify this issue as soon as possible because any person that jumps into my car can see what I see.. I have tried to send emails, and contact your customer care line but no one has been able to assist. One of your agents dropped the call in my ear.