SE
Sicelo E

1 reviews | Active since Sept 2017

26 Feb 2025, 14:49

Unfair DebiCheck Authorization Without Application Approval

I am extremely disappointed with Fidelity for making me authorize a DebiCheck mandate, only to later reject my application. This practice is misleading and unacceptable.

I was under the impression that my application had been approved since I was required to accept the DebiCheck. However, after doing so, Fidelity informed me that my application was not successful. This raises concerns about why I was made to authorize a debit order for a service that was never confirmed.

This experience has been frustrating and inconvenient, and I demand an explanation as well as the immediate cancellation of any unauthorized debit orders linked to this application. Fidelity should not request DebiCheck authorization unless an application is fully approved.

I expect urgent feedback on this matter.

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