horrible service

my insurance campany recommended that i fit a tracking device from this company. what a horrible mistake i did!!! from their technician damaging my kick panel to a defective device that keeps on sending random wrong messages. the device would state that the car has been switched off when its not. on the weekend i got a notification that the car was in a collision when it was parked in a filling station. i have been sending emails, trying to call the support line with no success. im just waiting for the contract to expire so that i can take a contract with a new company. i doubt they will even find my car should it get lost. i absolutely regret signing up with them